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Patient Relations Representative (Bullhead City, AZ)

Company: North Country HealthCare
Location: Bullhead City
Posted on: June 6, 2021

Job Description:

Greet patients, obtain correct information, and verify insurance. Secure referral information, medical reports, and patient diagnostic test results. Check in and check out patients and schedule patient appointments. Collection of patients' financial obligation for services rendered and scheduling of follow-up patient appointments. Make deposits for previous day's activity. Complete understanding of claims processing, denials, and non-payment issues.


  • Greet and check-in patients, verify patient information, insurance documents, referrals, and enter changes into computer.
  • Answer phone, make appointments and follow-up appointments, and take messages for physicians and other clinic staff.
  • Sort and distribute mail on a daily basis.
  • Enter data into patient database as needed.
  • Provide back-up support for other office positions; re: insurance follow-ups, and referrals, etc.
  • Complete forms for clinic and patients on an as needed basis.
  • Perform any other related duties as required or assigned.

Qualifications: Knowledge of a related field (however acquired), such as basic accounting, data entry, or customer service; equivalent of four years in high school, plus night, trade, or correspondence school; plus 4 years related experience and/or training; or equivalent combination of education and experience.

North Country is a VEVRAA Federal Contractor and Equal Opportunity Employer

Keywords: North Country HealthCare, Bullhead City , Patient Relations Representative (Bullhead City, AZ), Other , Bullhead City, Arizona

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