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Office Technician, Bullhead City Area Schools

Company: Mohave Community College
Location: Bullhead City
Posted on: June 3, 2021

Job Description:

Description

Mohave Community College seeks a detail-oriented and customer service-focused individual to join the Admissions team.

See more details about this position here.

What you'll love about us:

  • We create the future by cultivating relentless curiosity in our students and each other to unlock new opportunities and break barriers. We take risks, adapt to oncoming challenges and opportunities, and engineer new ideas as we learn together from our mistakes and successes.
  • We engage fearlessly, bringing passion and energy to our work by dreaming big, being bold, having fun, and fostering a caring environment. Celebrating each other and our results with enthusiasm makes our work meaningful and exciting.
  • We build together. Our individual differences and backgrounds strengthen our teams, where we seek input and ensure every voice is heard. We amplify our impact when we empower each other to take ownership and work together toward common vision.
  • We live authentically, being our best when we share information openly, create clarity, invite stakeholders to participate in decision-making, and communicate with utmost respect.
  • We care!We care about our students, our communities and each other, finding ways to actively engage and invest in the success of those we serve.

What we'll love about you:

  • Your record of excellence in collaboration, working with others in the spirit of partnership, transparency and care, to inspire action.
  • Your unwavering commitment to the academic, emotional and social development of each and every student.
  • Your strong ethical orientation and ability to make discerning, evidence-based decisions.
  • Your excellent communication providing regular, consistent, and meaningful information; listening carefully to others and ensuring your messages are understood.
  • Your exceptional talents in using Microsoft Office products to support this high-functioning team.

Typical Duties

  • Work directly with the K-12 manager to plan and participate in numerous recruitment efforts which will include events, group presentations, and personal appointments (over the phone, the web, or in person).
  • Actively participate in meetings with the MCC Dual Enrollment team to convey information and K-12 needs to the team
  • Engage, track and follow-up with high school students, assisting them in the admissions and registration process
  • Provide in person and remote support to high school students about general information, college courses, financial aid, registration, class scheduling, advising, and miscellaneous student information.
  • Plan and promote assessment, advising and registration of high school students.
  • Prepare a variety of technical documents, which involves: collecting and verifying information; assembling, compiling and printing reports; proofreading and distributing reports.
  • Process and maintain accurate and detailed records and documents; prepare student records and associated correspondence; data entry, document imaging, and retrieve information from databases and verify the completeness and accuracy of the information submitted.
  • Perform follow-up procedures in a timely and consistent manner.
  • Maintain department quality and productivity standards.
  • Handle highly sensitive information and confidential records and materials in compliance with state and federal regulations.
  • Work with the Marketing and Public Information Office to plan, coordinate, develop and distribute publications
  • Adhere to college, federal and state administrative procedures, guidelines, initiatives and directives to ensure compliance with all relevant regulations affecting college operations.
  • Perform other tasks of a similar nature or level as assigned.

Qualifications

Minimum Qualification

  • Associate's Degree from an accredited institution
  • Two (2) years or more of experience in an office setting

Or

  • Any combination of education and experience that results in possession of skills, knowledge and behaviors as outlined in the position's core competencies below.

Preferred Qualification

  • Two (2) or more years of experience in a community college or higher education setting.

Core Competencies

  • Adaptability: Adapts effectively to change by accepting changes in work processes readily and with an optimistic perspective of the resulting benefits. Does not need too much time to adapt to a new task. Handles new standards and work environments will ease.
  • Effective Communications: Clearly and convincingly expresses thoughts, ideas or facts orally and in writing in an open, candid and consistent manner. Responds appropriately to both written and oral directives in a timely manner. Listens to others with the intent to understand and asks clarifying questions.
  • Customer Focus: Skillfully serves diverse customer base. Maintains composure during stressful or difficult situations. Demonstrates to the customer that they are being heard and that their feelings about situation are understood. Looks at the organization through the eyes of the client and his needs; makes improvements accordingly.
  • Ethics & Integrity: Passes on information consistently and honestly. Treats everybody equally, respectfully and without discrimination. Guards sensitive information. Gains the confidence of employees and customer by respecting the confidentiality and privacy of their concerns and needs.
  • Initiative: Does more than is required or expected in the job. Anticipates what needs to be done. Achieves results without needing reminders from others. Takes responsibility for personal development and the realization of objectives. Successfully completes most tasks independently but asks for additional support, as appropriate, when faced with unfamiliar tasks or situations.
  • Perseverance: Does not give up when problems arise. Goes on until it becomes clear the goal cannot be achieved. Able to assess when to continue and when to give up on an unattainable goal.
  • Reliability & Commitment: Shows commitment, dedication and accountability in one's work, and follows through on all projects, goals, aspects of one's work. Willingly assists team members when necessary. Willingly receives assistance from team members when the situation arises.
  • Teamwork: Participates in team activities. Works effectively and cooperatively with others. Provides team members with information when requested or as the need arises. Treats others with respect; encourages and appreciates individual contributions. Can be relied upon to make contributions of value to the team. Recognizes the contributions of others. Keeps team members abreast of individual progress.
  • Time Management: Effectively manages one's time and resources to ensure that work is completed efficiently. Prioritizes and identifies more critical and less critical activities and tasks; adjusts priorities as appropriate.

Application Instructions

It is the responsibility of each applicant to have all the following documents on file in the Human Resources office by the deadline date in order to continue in the application process for this position. Application materials will not be returned.

  • A complete online employment application form. Please do not state "See Resume" on any part of the application. Blank spaces may be cause for rejection of the application.
  • Cover letter addressing the criteria listed in the job announcement and your qualifications for this position.
  • Resume or curriculum vitae. Optional, but encouraged.
  • Transcripts of all college work. (Unofficial transcripts or photocopies will be accepted to establish the application file. Official transcripts will be required if the candidate is offered the position.)

Important Notes:

  • If any of the above listed materials are missing or incomplete, the application will not be considered.
  • Items 2-4 may either be attached electronically to the application or mailed to the address below (position number must be included on all documents):

Mohave Community College

Human Resources

1971 Jagerson Avenue

Kingman, AZ 86409

Keywords: Mohave Community College, Bullhead City , Office Technician, Bullhead City Area Schools, Other , Bullhead City, Arizona

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